Learning Experienced Designer
Learn More
GDL.Digital

Professional Vitae

Professional Summary

Instructional designer, learning experience designer, and learning-program leader with 16+ years of experience designing and developing enterprise learning, managing complex learning projects, partnering with subject-matter experts, and coordinating global teams. I combine hands-on eLearning development with project leadership, curriculum architecture, quality governance, LMS administration, and continuous improvement. I am experienced in building multi-course programs, establishing design and accessibility standards, and translating complex subject matter into engaging, learner-centered experiences for working professionals. I bring a human-centered approach to learning technology, including responsible use of AI-supported instructional design tools.

Core Capabilities

Instructional & Course Design • Curriculum Architecture • eLearning Development • Team & Project Leadership • SME Partnership • Course Quality & Governance • Section 508 Accessibility • WCAG 2.0 • LMS Administration & Migration • Adult Learning • Assessments, Rubrics & Simulations • Agile/Scrum & Traditional Project Management • Multimedia Development • AI-Supported Instructional Design • Stakeholder Collaboration • Learning Program Updates

Professional Experience

Senior Learning Executive | Cognizant  |  August 2017–Present

  • Serve as instructional designer, subject-matter expert, developer, and project lead for an Instructional Design and Development program released across Learning Services; designed four learning paths and 25 courses, with commercialization planned for 2027.
  • Partnered as SME, instructional designer, developer, and project manager on the U.S. Healthcare Essentials program, comprising nine training paths and 98 courses; coordinated and mentored a global development team and managed annual content updates.
  • Supported external-client delivery of U.S. Healthcare Essentials, including collaboration with Legal on client contracting; the program has been implemented at New Mexico State University and other clients.
  • Managed and mentored learning-and-development professionals, coordinated global contributors, set priorities, supported team development, and enabled cross-functional collaboration to deliver learning at scale.
  • Trained global teams on implementing Section 508 accessibility requirements in Articulate Storyline and established standards used across the U.S. Healthcare Essentials program.
  • Created the eLearning Quality Council Charter to establish organizational governance standards; developed learning strategies and measurement approaches, including rubrics and metacognitive assessments.
  • Designed and delivered Client Messaging Framework sales training using Articulate 360 and Adobe After Effects, including holographic animations for instructor-led sessions.
  • Developed a virtual-reality Corporate Security Awareness experience in Adobe Captivate and produced a digital commercial for Black Hat Sales Training.
  • Served as lead instructional designer and project manager for U.S. Healthcare training for millennial learners in India.
  • Designed and developed Modern Workplace Learning adopted across the learning function.
  • Led LMS administration work and supported migration from Cornerstone LMS to Cognizant University LMS.

Instructional Designer II – Learning & Talent Management | TMG Health, a Cognizant company  |  November 2016–August 2017

  • Designed and developed multimedia eLearning projects; served as Learning Governance Lead and Employee Engagement Wellness Lead.
  • Defined and implemented the annual training plan for the HR Learning organization and collaborated with senior stakeholders on training initiatives.

Instructional Technologist / Instructional Designer / Multimedia Specialist / LMS Administrator / Project Manager | TMG Health, Inc.  |  June 2012–November 2016

  • Managed multiple concurrent eLearning projects using Adobe Captivate, Lectora Inspire, Adobe eLearning Suite, and SumTotal LMS; earned Scrum and Agile certifications.
  • Developed Government Programs Fraud, Waste & Abuse Compliance Training, achieving 100% learner satisfaction; partnered with the Compliance Director on annual updates and specialized versions for four operational areas.
  • Designed an award-recognized strategic initiative course, an instructional game for Medicare New Member Life Cycle, and four custom FileNet simulations; managed the full project lifecycle for the simulations.
  • Led LMS migration to SumTotal Systems, integration, and implementation of HR software, receiving a formal recognition award for successful delivery.
  • Created compliance and security-awareness communications, including biweekly ‘Did You Know’ publications and a monthly Security Awareness series.

Assistant Training Manager / Consultant | First Quality Nonwovens  |  April 2012–June 2012

  • Designed and developed manufacturing training with Articulate and Camtasia, including video training for new equipment rollouts working with Subject Matter Expert.

Instructional Design Intern | Harrisburg University of Science and Technology  |  January 2012–March 2012

  • Developed alternate-reality game elements and introductory animations for biology students using Adobe Flash and Illustrator.

Additional Teaching Experience: Adjunct Instructor, Communication Arts – Web Design & Development | Marywood University  |  August 2011–December 2011

Education

  • Master of Science in Instructional Technology — Bloomsburg University of Pennsylvania, 2012
  • Master of Arts in Communication Arts — Marywood University, 2006
  • Bachelor of Arts in Mass Communications, minor in Psychology — Bloomsburg University of Pennsylvania, 2002
  • Associate of Applied Science in Graphic Design — Russell Sage Junior College, 1998; Cum Laude

Technology

Authoring & Media: Articulate 360/Storyline & Rise, Adobe Captivate, Lectora Inspire, Camtasia, Adobe Premiere Pro, After Effects, Audition, Illustrator, Photoshop. LMS & platforms: SumTotal Systems (administration), Cognizant University LMS (administration), Cornerstone LMS, Schoox LMS (administration), IBM Workplace XT. Methods: ADDIE, SAM, Agile/Scrum, scenario-based learning, gamification, simulation design, MS CoPilot & Claude Ai prompt engineering for instructional design.